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>> Hospital Supply Company

Developing a private label brand strategy for hospital supply services company

Challenge
National supply company providing value added services to member hospitals, with a focus on enhancing supply chain efficiency
Existing private label program overly complex, not well positioned and under attack from regional distributorships

 

Action

Situation assessment to confirm category, customer, company and channel dynamics
Qualitative and quantitative research with hospital buyers, suppliers, and distributors to identify and assess purchase criteria, procurement opportunities and private label equity
Brand strategy concept optimization, designed to maximize relevancy, differentiation and brand fit (with organization mission)
Comprehensive brand strategy, including detailed implementation action plan

 

Result

Redesigned private label program, including streamlined product assortment and revamped pricing strategy
Increased program penetration and revenue contribution among member hospitals